Terms of Service

1. Acceptance of Terms

By accessing and using the services provided by Source Of Truth Labs ("SOT Labs," "we," "us," or "our"), you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Services

SOT Labs provides Software as a Service (SaaS) solutions designed to help businesses manage data, streamline workflows, and improve operational efficiency. Our services are delivered via cloud-based platforms accessible through web browsers and APIs.

3. User Accounts

When creating an account with us, you agree to:

• Provide accurate, current, and complete information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized access
• Accept responsibility for all activities under your account
• Not share your account credentials with others

4. Acceptable Use

You agree not to use our services to:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Transmit malware, viruses, or harmful code
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the service or servers
• Use automated systems to access the service without permission
• Engage in any fraudulent or deceptive practices

5. Payment Terms

Subscription fees are billed in advance on a monthly or annual basis. You authorize us to charge your payment method for all fees incurred. Failure to pay may result in service suspension or termination. All fees are non-refundable except as stated in our Refund Policy.

6. Intellectual Property

All content, features, and functionality of our services, including but not limited to software, text, graphics, logos, and trademarks, are owned by SOT Labs or our licensors and are protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works without our explicit written permission.

7. User Data

You retain all rights to the data you submit to our services. By using our services, you grant us a limited license to use, store, and process your data solely for the purpose of providing and improving our services. We will handle your data in accordance with our Privacy Policy.

8. Service Availability

While we strive to maintain 99.9% uptime, we do not guarantee that our services will be uninterrupted, timely, secure, or error-free. We reserve the right to modify, suspend, or discontinue any part of our services at any time with reasonable notice.

9. Limitation of Liability

To the maximum extent permitted by law, SOT Labs shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

• Your use or inability to use our services
• Any unauthorized access to or use of our servers
• Any interruption or cessation of transmission to or from our services
• Any bugs, viruses, or similar harmful components

10. Indemnification

You agree to indemnify and hold harmless SOT Labs, its affiliates, officers, agents, and employees from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of our services or violation of these terms.

11. Termination

We may terminate or suspend your account and access to our services immediately, without prior notice, for any reason, including breach of these Terms of Service. Upon termination, your right to use the services will immediately cease. All provisions that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, and limitations of liability.

12. Modifications to Terms

We reserve the right to modify these terms at any time. We will provide notice of significant changes by posting the new terms on our website and updating the "Last Updated" date. Your continued use of our services after such modifications constitutes acceptance of the updated terms.

13. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Hyderabad, India.

14. Dispute Resolution

In the event of any dispute, claim, or controversy arising from these terms, both parties agree to first attempt to resolve the dispute through good faith negotiations. If negotiations fail, disputes may be resolved through binding arbitration in accordance with applicable arbitration rules.

15. Severability

If any provision of these terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

16. Contact Information

For questions about these Terms of Service, please contact us: