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SOT Labs

AI AGENTS

Website chat that actually knows your business

RAG-backed assistants trained on your catalogue, docs and policies — answering with your facts, not hallucinations.

from ₹50K + ₹6K/mo

60%

of website visitors leave without contacting you. A useful assistant converts browsers into conversations.

WHAT IT DOES

Outcomes, not features.

  • Answers from your real catalogue, pricing and policies — with sources, not guesses
  • Captures contact details naturally and hands off to WhatsApp or your team
  • Deflects repetitive support tickets so your team handles the hard ones
  • Updates itself when your docs change — no retraining projects
  • Speaks your brand voice; refuses gracefully on what it doesn't know

HOW IT CONNECTS

Wired into the tools you already run.

An agent that can't write to your systems is a toy. Integration is the product.

Your websiteYour docs / catalogueWhatsApp handoffHelpdesk / CRM

DELIVERY

Dates we commit to in writing.

  1. week 1

    Knowledge ingestion

    Catalogue, FAQs, policies and docs indexed with citations.

  2. week 2

    Build & tune

    Brand voice, guardrails, lead-capture and handoff flows.

  3. week 3

    Live

    Embedded on your site with an analytics dashboard.

STRAIGHT ANSWERS

What buyers ask about this.

How is this different from a ₹999/mo widget bot?

Widget bots run keyword scripts. This is retrieval over your actual content with a frontier model — it answers questions you never scripted, cites where the answer came from, and improves as your docs do.

Will it make things up?

It's constrained to retrieved content and says 'I don't know — let me connect you' when confidence is low. We test it adversarially before launch.

Can it live on WhatsApp too?

Yes — same knowledge base, both channels. Most clients run web + WhatsApp from one brain.

More questions? See pricing or talk to us.

DON'T TAKE OUR WORD FOR IT

Bring your hardest questions

On the demo we'll show a bot trained on a real catalogue answering the awkward questions — with sources cited.