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SOT Labs

CLINICS & HEALTHCARE

AI automation for clinics: every patient enquiry answered

Missed calls during consultations, no-shows, and after-hours enquiries are the three leaks every clinic shares. All three are automatable.

30%+

of clinic calls go unanswered during consultation hours

15–25%

typical appointment no-show rate without reminders

6pm–9am

when many patients search and enquire — while the desk is closed

THE PLAYBOOK

What we deploy, in the order that pays back fastest.

01

AI Receptionist

Missed call during a consultation → instant WhatsApp with booking link. The patient is acknowledged before they call the next clinic.

Service details

02

WhatsApp AI Agent

Answers service and timing questions, books and confirms appointments into your calendar, sends pre-visit instructions.

Service details

03

AI Voice Agent

Reminder calls the evening before — in Hindi, English or Hinglish — cutting no-shows measurably in week one.

Service details

STRAIGHT ANSWERS

Common questions from clinics & healthcare.

Is patient data safe?

Conversations stay on your official WhatsApp Business number and bookings in your calendar. We don't store medical information, and nothing is used to train models.

Can it triage emergencies?

It's configured to recognise urgency keywords and immediately surface your emergency line — never to give medical advice.

NEXT STEP

Get the playbook priced for your business.

The 5-day audit maps your specific leak and sequences the fixes by payback.

Get your free AI Readiness AuditWhatsApp us