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SOT Labs

HEALTHCARE · KOCHI, KERALA

A Kochi clinic went from invisible to 20+ extra patient calls a day

Digital presence (bijnis.xyz)Google Business ProfileWhatsApp automation

0+

additional patient calls per day

0 days

to top-of-search visibility

0×

Google profile views vs. baseline

THE CHALLENGE

Where it started.

The clinic had no real digital presence — an unclaimed Google listing, no website, and enquiries scattered across a personal phone. New patients defaulted to the hospital chain with the bigger ad budget, and evening enquiries went unanswered entirely.

THE SYSTEM

What we put in place.

  • Professional website with service pages and online appointment requests, live within days
  • Google Business Profile claimed, optimised and kept active with weekly posts and review responses
  • WhatsApp Business configured so every enquiry gets an immediate structured response
  • All enquiries logged centrally so the front desk follows up instead of forgetting
Within a month my clinic was getting 20+ extra calls a day. Patients find us first now, not the hospital chain down the road.
Priya Nair · Clinic owner, Kochi

NEXT STEP

Want numbers like these with your name on them?

Start with the 5-day audit. If the projected numbers don't justify the build, the report says so.